Trust & Privacy

This page is maintained by the Sana team to answer common questions about how Sana handles your account and conversations. It is editable product content, not an independent audit or certification.

What Sana does

Sana is a gentle coach that helps you break tasks into small, doable steps. You sign in with an email and password, chat with Sana, and optionally save tasks and patterns tied to your account.

Accounts & sign-in

Authentication is handled by Google Firebase Authentication. We store your email address and a Firebase-managed credential so you can sign back in. You can reset your password from the reset page.

Your conversations and tasks

Messages you send to Sana, tasks you create, and patterns Sana saves are stored against your account so you can return to them later. They are not shown to other users of the app.

To generate Sana's replies, the contents of your conversation are sent to the AI model provider that powers responses. Please do not share information you would not want processed by a third-party AI service.

Subprocessors we rely on

  • Google Firebase — authentication and data storage.
  • Lovable — hosting and deployment of this app.
  • An AI model provider — generates Sana's responses from your messages.

These providers process data on our behalf so the product can function. They are not given access to your data for their own marketing.

Cookies and analytics

Sana uses the cookies and local storage required to keep you signed in. We do not run third-party advertising trackers on this site.

Deleting your account or data

You can request deletion of your account and associated conversations and tasks by contacting us at the address below. We will remove your data from our active systems within a reasonable timeframe.

Reporting a security concern

If you believe you have found a security issue in Sana, please email us so we can investigate. Include steps to reproduce and any relevant details — we appreciate responsible disclosure.

Contact

Questions about privacy, security, or your data? Reach the Sana team at hello@sanaguidance.com.

Changes to this page

We update this page as the product changes. Material changes will be reflected here; the page is not a legal contract and does not replace any separate agreement.